Their success is our success.
Understand and anticipate our customers’ needs
Set, manage and deliver to expectations
Drive alignment between our customers’ success and our success
Provide an unmatched level of service
Inspire others with passion.
Strive for continuous improvement by learning and working iteratively
Replicate success and learn from failure
Develop yourself and others around you
Strive for high quality in everything you do
Win as a team.
Listen to, provide, and act on feedback
Partner with colleagues and customers to achieve results
Respect differing perspectives and approaches
Build open and honest relationships
Share information openly and pro-actively
Foster teamwork and mutual accountability
Challenge the status quo.
Demonstrate a bias to action for our customers
Pursue knowledge and ideas that improve our product, our people and our company
Keep us nimble by minimizing complexity and finding time to simplify
Foster an environment where everyone can contribute ideas and have an impact
Lead with transparency.
Always communicate with transparency
Cultivate a reputation for candor and directness
Find and communicate facts; provide honest answers based on those facts
Be dependable and accountable